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Frequently Asked Questions
- Is the store open?
- Not yet. We are launching soon. Join the launch list from any page to hear when we open. Until then you can browse and use the cart, but checkout is not available.
- What do you sell?
- Accessories and gear: holsters, optics, magazines and parts, archery, traditional knives and general gear.
- Do you sell firearms?
- Not at this time. Sunlit Carry sells parts, accessories and gear only, and there are no firearm listings, prices, orders, deposits or purchase inquiries.
- Where do you ship?
- To U.S. addresses where the item is lawful to deliver. We do not ship to California or Hawaii, and some items cannot ship to other states or cities. See Age & State Restrictions.
- How old do I need to be?
- At least 18 to order, and at least 21 for certain items. Age requirements are shown on each product page and confirmed at checkout.
- How long does shipping take?
- Orders usually ship within 1 to 3 business days after payment clears. Carrier delivery times and shipping charges are shown at checkout.
- What is your return policy?
- All sales are final unless the item arrived damaged. Report damage within 24 hours of delivery with photos of the damage. See Returns & Refunds for details.
- What payment methods do you accept?
- Card payments through our payment processor once checkout opens. We will list accepted methods at launch.
- Do you charge sales tax?
- Yes, where required. Florida sales tax and other applicable taxes are shown before you pay.
- What kinds of knives do you sell?
- Traditional, non-automatic knives only. We do not sell switchblades or automatic or out-the-front knives.
- Do you sell ammunition?
- No.
- What are your business hours?
- Monday to Friday, 10:00 AM to 5:00 PM. Saturday and Sunday by appointment only.
- Can I visit in person?
- Our address is a business address, not a walk-in storefront. Business hours are Monday to Friday, 10:00 AM to 5:00 PM. Saturday and Sunday by appointment only.
- Can you tell me if an item is legal where I live?
- No. We cannot give legal advice. Laws differ by state and city, so please check with your local authority or an attorney.
- How do I contact you?
- Use the Contact page. Our support mailbox is still being set up, so the form is the best way to reach us for now.
- Can the chat assistant place or check an order?
- No. It answers questions using only the content on this site. For orders, stock or pricing questions, please use the Contact page.
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