Returns & Refunds

Sunlit Carry LLC · 3887 Shrimp Ln, North Port, FL 34286 · [email protected] · (808) 368-2342 (temporary)

Effective date: October 30, 2026

All sales final

All sales are final unless the item arrived damaged. Damage must be reported within 24 hours of delivery.

Damaged items

• Report damage to [email protected] within 24 hours of delivery, with your order number and photos of the package and item. Reports after 24 hours cannot be accepted.
• Ammunition is final sale unless it arrived damaged; the same 24-hour damage rule applies. Do not ship ammunition back until we send instructions, because it must go by ground carrier as hazardous material.

How to return

1. Email [email protected] with your order number, the item, and a description of the damage (with photos of the damage).
2. We will send a return authorization and instructions. Please do not ship anything back before you hear from us; unauthorized returns may be refused.
3. Return shipping: the customer pays return shipping.
4. Sunlit Carry files any insured carrier claim itself; you do not need to contact the carrier.

Refunds

• No refund or credit is issued until Sunlit Carry receives the damaged item back. Approved refunds go back to the original payment method within 10 business days after we receive the item. Your card issuer may take additional time to post it.
• Original shipping charges are refunded only with an approved damage claim.
• If we cancel an order (item unavailable, cannot lawfully ship to your address, or failed age/eligibility checks), we refund the full amount charged.

Exchanges

We do not offer exchanges. Damaged items are handled as described above.

Manufacturer warranties

Many products carry a manufacturer warranty. For anything other than delivery damage, warranty claims go to the manufacturer; we are happy to help you find the right contact.

Disputes

Please contact us first at [email protected] or (808) 368-2342 (temporary) — we will try to resolve any problem quickly.